What is HIES and how does it protect you?what
Backed by Brand Ambassador, George Clarke, HIES Consumer Code protects consumers when purchasing renewable energy products. In order to become an Accredited HIES Member, all installers must first pass their strict accreditation process and to maintain membership must undergo annual vetting to ensure they are consistently complying with the .
All consumers using a HIES member benefit from free deposit and stage payment protection, free insurance backed guarantees, and free access to their Chartered Trading Standards Institute (CTSI) approved alternative dispute resolution service.
All customers using a HIES Accredited Member are entitled to the following benefits.